1xmobi Privacy Policy —
Your data, our responsibility

1 Introduction

1xmobi (referred to as "we", "our", or "the platform") takes your privacy seriously. This privacy policy explains how we collect, store, use, and protect your personal information.

By accessing 1xmobi.ws, creating an account, or using any of our services, you are considered to have agreed to this privacy policy. If you disagree with any part of this policy, we ask that you refrain from using our services.

We may update this Privacy Policy from time to time. For significant changes, notice will be sent to your registered email or posted on the platform. We recommend revisiting this page periodically.

2 What information we collect

1xmobi collects certain personal information to deliver and improve its services. We only gather what is strictly necessary to operate the platform.

Information provided directly

Automatically collected data

• IP address and device information (operating system, browser version).
• Login timestamps, location data, and session duration.
• Click, scroll, and navigation patterns on the platform.
• Behavioral data obtained from cookies and tracking technologies.
• Transaction history and details of betting activity.

3 Purpose of data use

1xmobi uses the data it collects solely for the purposes listed below. We never use your data beyond those specified purposes.

• Account management: For registration, login, password reset, and account verification.
• Service delivery: To process betting, gaming, deposit, and withdrawal transactions.
• Customer Support: To respond to your questions, complaints, or support requests.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal obligations: To meet regulatory authority requirements.
• Personalized experience: To show you offers and content tailored to your preferences.
• Marketing communications: To send you new offers and promotions, with your consent.
• Platform improvement: To analyse user behaviour and improve our services.

4 Data sharing

1xmobi never sells your personal information to third parties. However, certain data may be shared in the following limited circumstances:

Data Sharing Circumstances

• Payment Processors: Information required to complete transactions is shared with the payment gateway.
• KYC partner: With licensed third parties for identity verification.
• Legal Requirements: To provide information as required by court order or regulatory authority directive.
• Fraud prevention: Limited data sharing with international anti-fraud organizations.
• Business Transfers: To the new owner in the event of a company merger or acquisition.

5 Cookies policy

1xmobi uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

Types of cookies

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

6 Data Security

1xmobi follows industry-leading standards to keep your data secure. Our security measures include:

• 256-bit SSL/TLS encryption — active on all data transfers.
• Data stored in databases using AES-256 encryption.
• Two-factor authentication (2FA) — the option to enable it is always available.
• 24/7 cyber security monitoring team is active.
• Regular penetration testing and security audits.
• Staff data protection training and access controls.
• We are committed to notifying users within 72 hours in the event of a data breach.

7 Your rights

Under 1xmobi's privacy policy, you have the following rights:

• Right to Know: You can find out what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to restrict processing: In certain circumstances, you may restrict how your data is used.
• Right to data portability: You can receive your data in a machine-readable format.
• Right to object: You can opt out of marketing communications at any time.
• Right to withdraw consent: You may withdraw any consent you have previously given at any time.

To exercise any of these rights, contact our support team. We aim to respond within 30 business days.

8 Minors' Information

1xmobi is a platform operated exclusively for adults aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. If any user is found to be under 18, their account will be closed immediately and all stored data will be deleted.

9 Data Retention Period

1xmobi does not retain your information beyond what is necessary. Retention periods are determined by the type of data:

Certain data may be retained beyond the periods above due to legal obligations. You will be notified if this applies.

10 Policy changes

1xmobi reserves the right to update this Privacy Policy at any time. Depending on the nature of the changes, we will notify you in the following ways:

• Minor changes: The "Last Updated" date at the top of this page will be revised accordingly.
• Minor changes: A notice or banner will be displayed on the platform.
• Major changes: You will be notified directly by email and fresh consent may be sought.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@1xmobi.ws
• Response time: Typically within 1–3 business days.
• Data protection requests: privacy@1xmobi.ws